If you've ever had a cloud website hosting account in the past or you've dealt with any kind of online service, you're probably well aware from your personal experience that for a lot of things it is better to speak with a live person on the telephone than to exchange support tickets or email messages. If you'd like to know more about a specific service before you order it or if something small has to be made, for instance, it is really easier and quicker to do it live. When you are able to get in touch with representatives by phone, it is also very likely that you are working with an actual web hosting provider, not just a reseller. The level of support that you can get over the telephone may differ between different companies - from general issues to expert tech support. Typically most suppliers supply pre-sales assistance and first level telephone support, while more complex technical issues are resolved via email or tickets.

Phone Support in Cloud Website Hosting

If you choose to use one of our Linux cloud website hosting services, you can speak with our support crew over the phone for 14 hrs a day. We can help you select the best package for your sites since we are aware that it's better to discuss such issues with a live person. If you already own an account, we're able to assist you with your sales/billing questions and general issues, even with some tech situations that do not need a long time or escalation to a system administrator since it is more appropriate to open a support ticket for time-consuming issues so as to have all the communication in one place. We have telephone numbers in the United States, Great Britain and Australia, so you'll be able to call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hrs per day as part of the support services for each semi-dedicated server package that we offer. As some issues are more complex and time-consuming, you will need to open a ticket if you come across such an issue, but for all billing, general or small-scale tech issues you can always give us a call and we will help you quickly in order to save you the time you will need to spend on creating a support ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our cutting-edge cloud platform or you are able to receive any other general info on our semi-dedicated services. We have local phone numbers in the USA, Great Britain and Australia plus a global number, which means that you can call the one that is closer to your region.