Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is taught to speedily attend to all Linux cloud website hosting services customers’ queries and guidance inquiries. Via our ticket system, you’ll be able to supply your request and a support team representative will most likely go back to you in less than max 60 minutes. In actual fact, practice has proved that the general reaction time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a crew of competent technicians that are able to react to your questions as soon as possible. You’ll be able to get hold of the tech support team by launching a customer assistance ticket from your Website Control Panel or by posting us an email message. On working days, you may also call us on the telephone or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a broad know–how base that is included in all parts. In each area, you’ll find a Help press button which will load for you a group of step–by–step courses on how to work with a selected element or accomplish a certain action. Furthermore, we have made short training movies so that you can get a better idea of the Control Panel’s interface.