Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Website Control Panel you can find a comprehensive Help section featuring many help articles and commonly asked questions. They are contributed by our support team of well–trained techs. Just type in your question and our smart platform will give you the best answer.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of how–to video tutorials that visually illustrate how to fix a typical problem connected to your Linux cloud website hosting services account. You’ll find the tutorials in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 customer support service and include a one–hour response time guarantee. Our skillful technical support engineers will be at your disposal 7 days a week and will remedy any problem that you could possibly have within maximum 1 hour after the helpdesk ticket submission. In the majority of instances, a reply will be provided to you within twenty minutes.