Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Guarantee

  • Each ticket you submit to our customer assist Dept will be replied to in about one hour. The standard inquiries will be resolved straight away. Nonetheless, if the help question you have posted requires the assistance of a skilled admin technician, we are going to forward the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Professional Tech Support Service

  • We deliver 24/7 technical help through a super–fast ticket solution integrated into your Control Panel. You can easily email us all the time about any of the applications that come installed in advance on the virtual server, such as the desired Linux OS version, the server management panel and our in–house created Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each section of the Website Control Panel that is included at zero cost with your VPS features an integrated collection of articles. You’ll find an array of extensive how–to tutorials and a group of step–by–step video guides that show all the normal website supervision duties. You can use them by hitting the Help or Video keys in the top right corner of each Control Panel section.