1 hour ticket response
Timely support is our major task and that is why we have a team of qualified support engineers who will be happy to provide a swift reply to any question that you might possibly have. Simply send your helpdesk ticket from your Website Control Panel and we’ll reply back to you within sixty minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute helpdesk ticket response time.
A Premium Customer Service
Each member of our client service staff has lots of years of experience in the Linux cloud website hosting services arena and almost all of them have worked for us for at least five years. They all are eager to answer all your questions in the most proficient way possible.
An Easy–to–Navigate Help Section
To help you get a quick tip on how you can use a certain feature, we have implemented a very intuitive Help section in the Website Control Panel. You can search through an enormous selection of web hosting account administration articles and website administration articles, have a glance at our F.A.Q. section or check out our step–by–step video tutorials.
